We believe that it is vital for a responsible organization to stand behind the quality of its products and services. We offer services that are guaranteed to meet your satisfaction. On time, on budget, and with a smile.
We take great pride in our commitment to client satisfaction. However, certain circumstances are beyond our control. If we are unable to clear the exam on your behalf, simply contact us, and we will refund the full price.
Certifications are usually completed and delivered in 10 business days. According to our company policy, 20 business days, or 4 weeks is considered to be an acceptable timeframe for completion. In case we fail to complete all tests within above timeframe, your payment will be refunded.
This means in 20 business days, unless a new agreement is made, you'll receive payment:
==> of full amount, if no test is taken or posted on the official site of the certification issuer.
==> of partial amount, if one or more tests are taken and posted on the official site.
** For the refunded amount, money must be paid before we start the testing service.
*** Please note that the transfer fee will not be refunded. Also, the refund amount for bundle products or other tests is subject to change depending on certain cases.