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ITIL Foundation & Transition Paths

ITIL Foundation (Version 5)

ITIL (Version 5) qualification
ITIL Foundation (Version 5) certification-process support

Need the newest ITIL Foundation credential for an IT service, digital product or support role? Check the 40-question PeopleCert exam and ask about exam-process assistance.

  • Confirm the exact qualification and version
  • Review your prerequisites and required learning
  • Plan the next eligible PeopleCert assessment
  • You personally complete the required assessments. PeopleCert controls examination results and qualification awards.
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Certification overview

ITIL Foundation (Version 5) at a glance

Official issuer
PeopleCert
Qualification type
Individual qualification
Assessment route
1 listed assessment

Examination details

PeopleCert examination

These specifications come from the official PeopleCert product page. Confirm your language, appointment and approved accommodations when booking.

ITIL Foundation (Version 5)

Questions
40
Format
Multiple choice
Standard duration
60 minutes
Book policy
Closed book
Pass score
65%
Listed examination languages
English, Chinese, French, German, Italian, Japanese, Polish, Portuguese (Brazil), Spanish
Check official exam information →

ITIL certification support

How CertWizard helps with ITIL Foundation (Version 5)

Plan the specific ITIL Foundation (Version 5) assessment around your eligibility, preparation and required date.

Choose the correct ITIL route

Plan the specific ITIL Foundation (Version 5) assessment around your eligibility, preparation and required date.

Check prerequisites and learning

The PeopleCert product page offers a self-study exam bundle as well as optional official learning packages. Select the appropriate preparation and examination option for your circumstances.

Coordinate your next step

Discuss the agreed scope of registration, scheduling and technical-readiness guidance for ITIL Foundation (Version 5).

Verify the official outcome

PeopleCert determines the result and award. Keep your qualification records and review the renewal conditions that apply to ITIL Foundation (Version 5).

Your next steps

3 steps to plan your ITIL Foundation (Version 5) route

Plan the specific ITIL Foundation (Version 5) assessment around your eligibility, preparation and required date. These are process steps, not a fixed examination sequence or a promised award date.

  1. 01 Your starting point

    Confirm your qualification and eligibility

    Identify ITIL Foundation (Version 5), the ITIL qualifications you already hold and any accredited learning you have completed.

  2. 02 Your plan

    Agree support and arrange your assessment

    Clarify your support scope and quotation, then check the applicable voucher, appointment and technical requirements.

  3. 03 Official requirements

    Take your official assessment

    Personally complete the ITIL Foundation (Version 5) exam, then check the official result and credential in your PeopleCert account.

Compare your options

Planning ITIL Foundation (Version 5): your options

Compare managing the qualification process yourself with requesting a defined support scope. Plan the specific ITIL Foundation (Version 5) assessment around your eligibility, preparation and required date.

Self-managed

You coordinate your ITIL route

  • Identify the correct ITIL version and qualification
  • Check prerequisite evidence and learning conditions
  • Arrange the applicable assessment and technical requirements
  • Verify the official result, award and renewal conditions

CertWizard

Credential-specific process guidance

  • Support matched to your qualification and current stage
  • Discuss the next step for ITIL Foundation (Version 5)
  • Clarify the qualifications and learning evidence already held
  • Ask about available registration, scheduling and readiness guidance
  • Confirm the support scope before committing to a service
  • You personally complete the required assessments. PeopleCert controls examination results and qualification awards.

Trust and verification

ITIL Foundation (Version 5): sources and verification

Official source information

Credential and exam facts are connected to current ITIL source records rather than copied into static sales content.

View PeopleCert official information

Candidate-owned assessment

You personally complete the required assessments. PeopleCert controls examination results and qualification awards. CertWizard supports the process around the official exam.

A defined support scope

Any CertWizard engagement concerns the agreed process-support scope. Issuer prerequisites, assessment rules and award decisions remain with PeopleCert.

About this certification

Overview

What ITIL Foundation (Version 5) covers

The updated ITIL Foundation introduces core digital product and service management principles, lifecycle concepts, value creation, the ITIL Value System, guiding principles, continual improvement and the four dimensions of ITIL.

Exam format and self-study eligibility

PeopleCert lists 40 multiple-choice questions, 60 minutes, a closed-book format and a 65% passing requirement. Official training is not mandatory for ITIL Foundation (Version 5): candidates may self-study or choose accredited training or official eLearning. You must personally complete the official assessment under the issuer's rules.

Review the PeopleCert ITIL Foundation (Version 5) page for current language, availability, bundle and assessment details.

Coming from ITIL 4 or ITIL v3?

An existing ITIL 4 qualification is recognized for progression into higher-level ITIL (Version 5) modules. ITIL 4 holders may choose the separate Foundation Bridge (Version 5) to update their Foundation certificate. ITIL v3 Foundation alone is not recognized as an entry prerequisite for higher-level Version 5 modules; see the current PeopleCert transition FAQ.

Next steps after Foundation

Foundation is an entry qualification. Further ITIL (Version 5) routes include Product, Service, Experience and Transformation for Managing Professional; Strategy and Transformation for Strategic Leader; and eligible practice-module combinations with Transformation for Practice Manager. Individual advanced modules have additional official training and prerequisite rules.

Verified prerequisites and learning

The PeopleCert product page offers a self-study exam bundle as well as optional official learning packages. Select the appropriate preparation and examination option for your circumstances.

Support for your certification requirement

Need ITIL Foundation for an employer, promotion, client project or approaching deadline? Tell us your required version and current stage. Ask about available registration guidance, exam booking options, computer readiness for online-proctored delivery and post-exam credential checks. PeopleCert alone administers the assessment, confirms the result and issues the certificate.

ITIL Foundation (Version 5): frequently asked questions

Can I prepare independently for ITIL Foundation (Version 5)?

Yes. PeopleCert permits self-study for this Foundation certification. Its higher-level Version 5 modules generally require accredited training or official eLearning.

Does the displayed PeopleCert bundle price represent a CertWizard fee?

No. PeopleCert sells its own examination and learning packages. CertWizard service pricing, when available, is separately confirmed; no amount is configured for this new credential yet.

What does ITIL Foundation (Version 5) represent?

Need the newest ITIL Foundation credential for an IT service, digital product or support role? Check the 40-question PeopleCert exam and ask about exam-process assistance.

Which assessment is listed for ITIL Foundation (Version 5)?

ITIL Foundation (Version 5): 40 multiple-choice questions, 60 minutes, closed book, and a 65% minimum pass score.

Which examination languages are listed for ITIL Foundation (Version 5)?

ITIL Foundation (Version 5): English, Chinese, French, German, Italian, Japanese, Polish, Portuguese (Brazil), Spanish. Confirm the chosen language when booking; language availability may differ between assessments.

What support can I discuss for ITIL Foundation (Version 5)?

You can discuss the available scope of registration guidance, appointment planning, account and identity readiness, technical checks and post-exam follow-up. The support is tailored to your current stage; you take your official assessments personally.

What determines the completion date for ITIL Foundation (Version 5)?

Timing depends on prerequisite qualifications, any required learning, appointment availability, your assessment completion and PeopleCert processing. Confirm those conditions before agreeing a target date.

How do I check CertWizard pricing for ITIL Foundation (Version 5)?

Sign in to view the configured CertWizard service amount and confirm the applicable scope before proceeding. Confirm which issuer fees are included, excluded or paid directly before proceeding.

Who issues and verifies ITIL Foundation (Version 5)?

PeopleCert controls official assessment results, qualification awards and its verification services. CertWizard does not issue PeopleCert qualifications.

How do I compare the next steps for ITIL Foundation (Version 5)?

Use the linked ITIL Foundation & Transition Paths page and the qualification overview to compare relevant modules and alternatives. Directory cards are navigation choices, not a claim that every displayed module must be completed.

Sources and freshness

Current certification and exam sources

Continue exploring

ITIL Foundation Bridge (Version 5) ITIL 4 Foundation ITIL Managing Professional Transition (Version 5)

Discuss your ITIL requirement

Plan your ITIL Foundation (Version 5) next step

Tell us your existing ITIL qualifications, current learning or voucher status and target date. Ask for the available support scope and pricing for ITIL Foundation (Version 5).

See pricing Discuss ITIL Foundation (Version 5)